Honest answers, no jargon.
Les réponses aux questions les plus fréquentes avant l’inscription. Si la vôtre n’y figure pas, write to us — we read every message.
The basics.
Do I need to know Docker, SSH or the terminal?
No. The platform is designed for project managers, agencies and integrators. Every workflow runs through a guided UI — no command line, no YAML files, no servers to babysit. If you can use a kanban tool, you can use this.
How long does setup take?
Most teams have their first project connected and a preview environment running in under 10 minutes. A guided wizard asks plain-English questions and configures the rest behind the scenes.
What Git providers do you support?
GitHub, GitLab and Bitbucket — cloud or self-hosted. You connect with a personal access token from the dashboard; we never ask for your password.
Can I invite my client or my agency?
Yes. Each company workspace supports multiple members with their own roles — for example a manager who approves deployments and an integrator who reviews previews. You stay in control of who can do what.
Is my code, my data and my client safe?
Is it really secure?
Yes. Production deployments are gated behind explicit human approval. Secrets are encrypted at rest, traffic is HTTPS-only, and every action is recorded in an immutable audit log. We also support per-company roles, JWT tokens and revocable API keys. See the security page for the full breakdown.
What happens to my source code?
We never store your source code permanently. We pull what we need to deploy, then clean up. Credentials are encrypted; access is auditable; you can revoke our access at any time from your Git provider.
Where is my data hosted?
On EU infrastructure by default. We support dedicated EU regions on the Enterprise plan for clients with strict data-residency requirements.
Are you GDPR compliant?
Nous fournissons les fondations : chiffrement, journal d’audit, droit d’accès, droit à l’effacement et suivi du consentement. La conformité reste une démarche, mais la partie technique est cadrée.
Running deployments.
Can I roll back a release if something goes wrong?
Always. Every deployment keeps a one-click rollback path. Non-experts can recover instantly — no need to call the developer at 2 a.m. The dashboard makes the rollback option obvious, not buried in a menu.
Qu’est-ce qu’une exécution IA ?
One run of the AI assistant on a single ticket. We count completed executions, not retries or background polling. You can see your usage live in the dashboard.
Que faire si la proposition de l’IA ne convient pas ?
Nothing reaches production without a human approval. You can request changes, edit the draft, or close the ticket — the production app is untouched.
Do you notify me when things happen?
Yes — Discord, email, in-dashboard, your choice. You can also subscribe specific teammates to specific events (deploys, failed tests, billing alerts).
Money questions.
Do I need a credit card to start?
Yes. Signup validates a card or SEPA mandate in Stripe before the company workspace is activated.
Can I cancel anytime?
Yes — anytime, from your billing page, no retention calls. You keep access until the end of your billing cycle.
Do you invoice in EUR?
Yes, EUR by default. We can invoice in USD, GBP or CHF on request for Enterprise plans.
Where can I see all the plans?
On the pricing page — chaque offre détaille ses limites et ce qui est inclus.
Still wondering something?
Write to us. We reply within one business day — no salesy follow-ups, ever.